1. What are cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. Cookies allow the site to recognize your device, remember your preferences, and improve your browsing experience.
In addition to cookies, there are similar technologies such as browser local storage (localStorage, sessionStorage) and session tokens that serve equivalent functions. This policy covers all these technologies.
2. Who is responsible for the use of cookies?
The controller responsible for the use of cookies on relevanteia.com and app.relevanteia.com is Relevante.IA SL, headquartered in Barcelona, Spain. For any cookie-related queries, contact us at contacto@relevanteia.com.
3. What types of cookies do we use?
3.1 Strictly necessary cookies
These cookies are essential for the Platform to function. Without them, the service cannot be provided. They do not require your consent.
| Cookie / Technology | Purpose | Provider | Duration |
|---|---|---|---|
| sb-*-auth-token | JWT session authentication. Identifies the logged-in user. | Supabase | Session / 7 days |
| sb-*-auth-token-code-verifier | PKCE verification for secure OAuth flow (Google Login). | Supabase | Session |
| relia_paid_ok | Cache for active subscription verification to avoid repeated server queries. | Relevante.IA | Session |
| CSRF / Security tokens | Protection against cross-site request forgery (CSRF). | Relevante.IA | Session |
3.2 Functional cookies
These cookies allow us to remember your preferences and personalize your experience. They require your consent.
| Cookie / Technology | Purpose | Provider | Duration |
|---|---|---|---|
| i18nextLng | Remember the selected language for the interface. | Relevante.IA | 1 year |
| Dashboard preferences | Store dashboard view configuration (localStorage). | Relevante.IA | Persistent |
3.3 Payment cookies
These cookies are set by our payment processor (Stripe) and are necessary for secure transaction processing.
| Cookie / Technology | Purpose | Provider | Duration |
|---|---|---|---|
| __stripe_mid | Stripe session identifier for fraud prevention. | Stripe Inc. | 1 year |
| __stripe_sid | Temporary session identifier for the payment process. | Stripe Inc. | 30 minutes |
| Checkout cookies | Temporary cookies during the payment process on checkout.stripe.com. | Stripe Inc. | Session |
Stripe acts as an independent data processor for fraud prevention cookies. You can consult their cookie policy at https://stripe.com/cookies-policy/legal.
3.4 Analytics cookies
These cookies allow us to analyze the use and performance of the Platform to improve user experience. They require your consent.
| Cookie / Technology | Purpose | Provider | Duration |
|---|---|---|---|
| Internal usage metrics | Aggregated analysis of module usage, frequency, and performance. Not shared with third parties. | Relevante.IA | 2 years |
Important: Relevante.IA does not use Google Analytics, Facebook Pixel, or any other third-party tracking service for advertising purposes.
4. Cookies in the Free Audit Widget
The Free Audit Widget that can be embedded on third-party websites via iframe exclusively uses strictly necessary cookies for its operation (IP-based rate limiting control). It does not set analytics, advertising, or tracking cookies.
5. Legal basis for cookie use
| Cookie type | Legal basis |
|---|---|
| Strictly necessary | Legitimate interest / consent exemption (art. 5.3 ePrivacy Directive 2002/58/EC) |
| Functional | Consent (art. 6.1.a GDPR) |
| Payment (Stripe) | Legitimate interest of the payment processor (fraud prevention) |
| Analytics | Consent (art. 6.1.a GDPR) |
6. How to manage your cookie preferences
6.1 Consent banner
On your first visit to the Platform, a cookie consent banner will be displayed allowing you to:
- Accept all cookies.
- Reject all non-essential cookies (with the same ease and visibility as the accept option, in accordance with CNIL guidelines).
- Customize your preferences by category (functional, analytics).
You can modify your preferences at any time by clicking the "Cookie settings" link available in the Platform footer.
6.2 Browser settings
You can also manage cookies from your browser settings. Note that if you block all cookies, the Platform may not function properly (in particular, authentication requires session cookies). Most common browsers allow cookie management from their privacy settings.
6.3 Opt-out tools
For Stripe cookies, you can consult management options at https://stripe.com/cookies-policy/legal.
7. Updates to this policy
We will update this Cookie Policy when we change the cookies we use or when regulations require it. Any changes will be published on this page with the last update date. For substantial changes, we will notify you via a notice on the Platform.
8. Contact
For any inquiries about our cookie policy:
- Email: contacto@relevanteia.com
- Barcelona, Spain
This Cookie Policy has been drafted in accordance with Directive 2002/58/EC (ePrivacy Directive) and its transposition in national legislations (LSSI-CE in Spain, Loi Informatique et Libertés in France, TTDSG in Germany), as well as the guidelines of the CNIL (France), the DSK (Germany), and the EDÖB (Switzerland).